Help Center/Common Questions/What if a provider or hospital I'd expect to see isn't appearing in an Iris report?
What if a provider or hospital I'd expect to see isn't appearing in an Iris report?
This is most often related to data coverage at the clinical category level for a specific geography. Check the data coverage section of the report and note which settings of care or clinical categories have lower MRF coverage. If the issue persists after checking coverage and re-running the report following a recent data push, contact our support team with the specific providers and region — we'll investigate at the data level.
Need more help?
Reach your Customer Success team at support@handlhealth.com.
